For scientific service responsibles: how to find open help requests

Support
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Dear scientific service responsibles,

To find open help requests for your service, click the following link. Then replace “MTiOpenScreen” with the name of your service:

https://discourse.rpbs.univ-paris-diderot.fr/search?q=%22help%20on%20job%20https%3A%2F%2Fmobyle.rpbs.univ-paris-diderot.fr%2Fdata%2Fjobs%2FMTiOpenScreen%2F%22%20category%3A18%20status%3Aopen%20order%3Alatest_topic

1 Like
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Thanks, Sjoerd, very helpful!
It triggers a question though: does it mean we can “close” a request? and how can we do this?
(There are requests we already answered for InterEvDock but they still appear in this list.)

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Hi Jessica,
With the wrench icon you can close a topic. Does that work for you, or don’t you have the permissions?

cheers

Sjoerd

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Thanks Sjoerd. I don’t see the wrench icon at all (if I get it from the discourse help pages it should be next to “reply” right? I only see like, link, flag and bookmark)
Probably because I’m not RPBS staff?

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I see, looks like we need to upgrade Discourse then. What we need is this:

I will bring it up during the next RPBS meeting.

7

I can now see the wrench with the badges you gave me, and indeed it allows me to close a topic. Thanks for looking into it!