help on job https://mobyle.rpbs.univ-paris-diderot.fr/data/jobs/Bank-Formatter/I18727797573090.

I cannot access the FAF-Drugs4 from the services help link. When i tried to access from the drugs link, it worked. However, when i copied the canonical smiles of carvedilol into the input parameters in preparation service, it gave an error message with input file.data not detected. The job is also stuck at the loading submitting stage

Session information:

  • id: F14742348576069
  • email: None
  • activated?: True
  • authenticated?: False

Job information:

  • id: RPBS Web Portal
  • date: Thu, 12 Oct 2023 04:39:48 +0000
  • status: submitted
  • user error in parameter: None
  • user error message: None