Dear Support team,
I have previously sent the message below., but I didn’t mention that this related to FROG2. You might have this information, but I thought it might be good to let you know.
Kind regards,
Elena
Dear Support team,
I have been trying to run few trivial jobs for the last few days but none of the jobs are completing. From previous experience these should only take a minute or two, but they are now running for 2 days.
For example, I have set a job to generate 50 conformers for famotidine, starting from a mol2 file. This mol2 was retrieved from the CSD (i.e. FOGVIG01.mol2).
Could you please help?
Session information:
- id: M02035766514063
- email: None
- activated?: True
- authenticated?: False
Job information:
- id: RPBS Web Portal
- date: Wed, 18 Oct 2023 12:29:15 +0000
- status: submitted
- user error in parameter: None
- user error message: None