help on job https://mobyle.rpbs.univ-paris-diderot.fr/data/jobs/MTiOpenScreen/Y07319712932110.

I have previously used MTiOpenScreen and really appreciate it a lot but this time, I had submitted 3 proteins for the MTiOpenScreen on 5th May, and it’s still loading even today, and I need the results by tomorrow, Hence I request you to please take a look at it and kindly resolve the issue as soon as possible.

Session information:

  • id: I06875873087883
  • email: None
  • activated?: True
  • authenticated?: False

Job information:

  • id: RPBS Web Portal
  • date: Wed, 03 May 2023 13:59:07 +0000
  • status: submitted
  • user error in parameter: None
  • user error message: None