Dear Technical Team,
I am currently encountered the problem of generating the result from the Pepfold3.
I have tried to submit several peptide for analysis since the last 48 hours ago and the task still keep loading.
Initially I was suspected this problem could be due to my internet connection issue, by then, I have requested my colleagues to try out on his computer too but it turned out that the same problem happened.
I wonder is there any technical issue happened in this software currently?
I would appreciate if you can help me up on this issue.
Thank You
Session information:
- id: 56c4d18fb2b3e15b383af0e539c1797e
- email: tanyongchia@usm.my
- activated?: True
- authenticated?: True
Job information:
- id: RPBS Web Portal
- date: Sat, 12 Mar 2022 03:01:40 +0000
- status: submitted
- user error in parameter: None
- user error message: None