help on job https://mobyle.rpbs.univ-paris-diderot.fr/data/jobs/PEP-FOLD3/T28578715796947.

Hello,

I submitted my job in FASTA format, and the job is not running. For 2 hours, I’ve been checking on it by pressing update, and it still shows nothing, and it’s still showing the loading circle. I’m not sure if I submitted it properly. Is it something on my end or your end?

Thank you

Session information:

  • id: 7552ea396ce6e370e6c3907754dbb899
  • email: drm060@email.latech.edu
  • activated?: True
  • authenticated?: True

Job information:

  • id: RPBS Web Portal
  • date: Fri, 11 Feb 2022 22:56:48 +0000
  • status: submitted
  • user error in parameter: None
  • user error message: None